kb44 – Stay aware, stay safe

Play Responsibly

At kb44 we believe entertainment is healthy only when it is controlled. From deposit limits to voluntary breaks — everything you need to keep your gaming enjoyable is in your hands.

For ages 21 and above 24/7 Support Secure account controls Self-assessment tool
The core of responsible play

Keep the fun in gaming

Online casino and sports betting are a popular form of entertainment for many people. But like any form of entertainment, awareness matters. At kb44 our goal is to create an environment where every player can enjoy themselves within their own means and limits.

The foundation of responsible gaming is the freedom to decide — how much time you spend, how much money you put in, and when to stop. Our Terms and Conditions explain in detail how kb44 is committed to player protection. On this page you will find practical tools, warning signs to watch for, and ways to get help.

Remember — gambling is never a reliable source of income. It is entertainment only, and you should never wager more than you can afford to lose. If you ever feel that gaming is affecting other areas of your life, that is an important signal to act on.

Under our Privacy Policy, your account information and gaming history are fully protected and are not shared with third parties without your consent. This assurance of a safe environment is part of our responsible gaming commitment.

Stay in control

Self-limit tools

kb44 gives you the ability to manage your own pace of play. Use the tools below to actively take charge of your experience.

Deposit

Deposit Limit

Set a fixed upper limit on your daily, weekly, or monthly deposits. If you later want to increase the limit, a cooling-off period applies before the change takes effect.

Loss Limit

Loss Limit

Once your losses reach a set amount, your account automatically stops accepting bets for that period. This is an effective way to prevent large losses in a moment of impulse.

Session Time

Session Time Limit

Set how long you want to play in each session. When the time is up, you will receive a warning and, if needed, the session will end automatically.

Reminder

Reality Check

At regular intervals a message will appear showing how long you have been playing and a brief summary of your wins and losses in the current session — to help you make informed decisions.

Break

Cooling-Off Period

Temporarily close your account for one to six weeks. During this time you will not be able to log in. Once the period ends, you can use the account normally again.

Long-term break

Self-Exclusion

If you feel you need a longer break, you can fully deactivate your account for six months or more. This is a significant decision — please speak with our support team before proceeding.

To activate these tools, go to your account settings or contact our team via 24/7 live chat. For more information on setting limits, read our FAQ.

Assess your own play

Self-assessment questionnaire

Ask yourself the questions below. If you answer "Yes" to more than three, it may be time to seek help.

  • Do you often think you need to bet more to recover previous losses?
  • Have you tried to stop playing but could not?
  • Are you prioritising gambling over work, family, or studies?
  • Have you borrowed money or taken funds from someone to fund your gambling?
  • Have family or friends expressed concern about your gambling?
  • Have you tried to hide your losses or worries from others?
  • Do you feel restless or irritable when you are unable to play?

These questions are not a substitute for a professional assessment. If your answers raise concerns, speak with a professional counsellor as soon as possible.

Recognise it early

Warning signs of a problem

Gambling addiction develops gradually. Recognising these signs early makes it easier to take action in time.

Financial pressure

You are struggling to pay bills, cutting back on essential expenses, or taking on debt.

Relationship strain

You are growing distant from family and friends or avoiding conversations with them.

Emotional changes

You feel anxious or irritable when you cannot play, and temporarily relieved when you do.

Lost time

Hours pass without noticing, you lose track of time, and your sleep is being affected.

You are not alone, help is available

Get help

Acknowledging a problem and asking for help is a sign of strength. Support is available through any of the following.

kb44 Live Chat

Our support team is available seven days a week, twenty-four hours a day in both Bengali and English. Log in to your account, open live chat, and tell us your concern — we will help you set limits or arrange self-exclusion.

Email Support

If you prefer not to talk directly, write to us by email. Our team will reply in Bengali with detailed guidance and help you take the right steps for your situation. You can find the email address in the contact section of the site.

Family and close ones

Tell a trusted family member or friend about your situation. The support of someone close to you is one of the strongest resources on the road to recovery. Do not hesitate to speak openly.

Professional counselling

A mental health professional or counsellor can help you address gambling problems in a structured way. Mental health services are available at government hospitals and private clinics across Bangladesh.

Self-help approach

Keep a gaming diary — write down how long you played and how much you spent in each session. Seeing your own patterns makes it easier to change them. You can find this information in your account history.

Learn about us

To learn more about kb44's responsible gaming policy, safety measures, and platform, read about us. Transparency is a core part of our values.

Important information

Age requirement and restrictions

The minimum age to participate in all casino and betting activities on kb44 is 21 years. Providing your correct date of birth when creating an account is mandatory and identity verification may be carried out. Opening an account for anyone under age is strictly prohibited.

If anyone under 18 or 21 lives in your household, use parental control software on your device to prevent them from accessing this site. It is also good practice not to save your password in the browser and to keep auto-login turned off.

Only one account per person is permitted on kb44. Opening multiple accounts or using someone else's account is prohibited and may result in the account being closed. If anyone asks for your account details, notify our support team immediately.

Gambling is not a way to escape stress, loneliness, or sadness. If you feel that is why you are playing, speaking with a mental health professional is the right course of action.

Common Questions

Responsible Gaming FAQ

After logging in to your account, go to the Settings menu and find the "Responsible Gaming" section. There you can set separate daily, weekly, and monthly deposit limits. If you have trouble accessing your account settings, let us know via our 24/7 live chat — we will help you set it up.

Yes. Even with self-exclusion active, you can still withdraw the balance in your account. However, new deposits and playing will be blocked for the duration of the exclusion period. Contact the support team for help with withdrawals.

A cooling-off period is a temporary break, usually lasting one to six weeks — once the period ends, your account returns to normal. Self-exclusion is a longer-term decision, generally for six months or more. If you request to reopen your account during self-exclusion, it will not take effect immediately.

Yes. If you believe a family member or friend is having a problem, you can reach our support team via live chat or email. We will advise on the right steps to take and, where necessary, act on the account accordingly.

Lowering a limit takes effect immediately. Requests to increase a limit are subject to a waiting period, giving you time to reconsider. This is intentional — to prevent decisions made in the heat of the moment.

Yes. The kb44 support team is available in both Bengali and English, 24 hours a day, seven days a week. If you write in Bengali via live chat or email, you will receive a reply in Bengali.
More information

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